Service Management: Operations, Strategy, and Information Technology

Material TypeBookLanguageEnglish
TitleService Management: Operations, Strategy, and Information TechnologyAuthor(S)James A. Fitzsimmons
Mona J. Fitzsimmons
Publication DataPublished March 1st 2004 by Irwin Professional Pub (first published August 1st 1997)Publication DatePublished March 1st 2004 by Irwin Professional Pub (first published August 1st 1997)
EditionPhysical DescriptionHardcover
Subjectinformation technologySubject Headingsinformation technology
Pages587 pagesCopies2

Book - information technology