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Simulation based performance evaluation and enhancement in call centers for Shafae Mohammed Saeed Abuelmakarm

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Simulation based performance evaluation and enhancement in call centers for Shafae Mohammed Saeed Abuelmakarm

Material TypeThesisLanguageEnglish
TitleSimulation based performance evaluation and enhancement in call centers for Shafae Mohammed Saeed Abuelmakarm Author(S)Shafae Mohammed Saeed Abuelmakarm
VolPublication Date2012
Responsible AuthorshipMohammed Saeed Abuelmakarm Shafae ; Supervisors Mohamed Hamdy Elwany M Nashat Fors Yasmine Aboulseoud Saleh Physical Description88 p :
CategoryEnglish BooksSubjectProduction Engineering
Cataloging Sourcea)EG-EULC c)EG-EULCISBN
DDC No.11581064