Organizational Communication in Emergencies: Using Multiple Channels and Sources to Combat Noise and Capture Attention

Material TypeArticleLanguageEnglish
TitleOrganizational Communication in Emergencies: Using Multiple Channels and Sources to Combat Noise and Capture Attention Author(S)Keri K. Stephens (Author)
Abstract  This study relies on information theory, social presence, and source credibility to uncover what best helps people grasp the urgency of an emergency. We surveyed a random sample of 1,318 organizational members who received multiple notifications about a large-scale emergency. ...Paginationp 230-251
SubjectCommunicationDescriptorsCommunication
Journal TitleHuman Communication Research  
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