The Impact of Environmental Certification on Hotel Guest Ratings

Material TypeArticleLanguageEnglish
TitleThe Impact of Environmental Certification on Hotel Guest Ratings Author(S)Angel Peiro-Signes (Author)
Abstract  In this article, we analyze the impact on hotels of the ISO 14001 environmental certification system from the customers’ perspective. ...Paginationp 40-51
SubjectHome economicsDescriptorsHospitality industry
Journal TitleCornell Hospitality Quarterly  
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