Title Author Hits
Comparing Downturns, Profits, and Rate Growth Written by Super User Hits: 201
What If? Written by Super User Hits: 190
Service Innovation: Applying the 7-I Model to Improve Brand Positioning at the Taj Holiday Village Goa, India Written by Super User Hits: 226
Competitive Sets for Lodging Properties Written by Super User Hits: 186
Factor Determinants of Total Factor Productivity Growth in the Malaysian Hotel Industry: A Stochastic Frontier Approach Written by Super User Hits: 212
A Commentary on the Case Study of State-Owned Hotels in China Written by Super User Hits: 200
Commentary on a Case Study of State-Owned Hotels in China Written by Super User Hits: 381
A Multidimensional Scale of Switching Barriers in the Full-Service Restaurant Industry Written by Super User Hits: 153
A Comparison of Cold-Water Thawing Options in Chinese Restaurants Written by Super User Hits: 209
Race Differences in Tipping: Testing the Role of Norm Familiarity Written by Super User Hits: 152
Challenging Times Lead to More Challenging Times Written by Super User Hits: 162
2010-The Guest Checks In; 2011-Will the Guest Pay More? Written by Super User Hits: 134
What Matters Most? The Perceived Importance of Ability and Personality for Hiring Decisions Written by Super User Hits: 131
The Effect of Learning-Based Distinctive Competencies on Firm Performance: A Study of Spanish Hospitality Firms Written by Super User Hits: 175
Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment Written by Super User Hits: 157
Employee Creativity and Motivation in the Chinese Context: The Moderating Role of Organizational Culture Written by Super User Hits: 444
Pouring Israel into a Starbucks Cup Written by Super User Hits: 277
Factors Encouraging Innovation in Spanish Hospitality Firms Written by Super User Hits: 114
Critical Success Factors for Small Hotel Businesses in Turkey: An Exploratory Study Written by Super User Hits: 475
Impact of Terrorism on Hospitality Stocks and the Role of Investor Sentiment Written by Super User Hits: 191
Hotel Occupancy: Is the Three-Year Stabilization Assumption Justified? Written by Super User Hits: 167
Selling Rooms: Hotels vs. Third-Party Websites Written by Super User Hits: 252
Internet Hotel Reservations: Recent Changes and Trends in the Enforcement of Click Wrap and Browse Wrap “Terms and Conditions/Terms of Use” Written by Super User Hits: 148
Search Engine Marketing: Transforming Search Engines into Hotel Distribution Channels Written by Super User Hits: 322
Estimating Untracked Gaming Volumes by Hotel Occupancy Segment Written by Super User Hits: 168
Global Lodging Trends Have Unique Regional Flairs Written by Super User Hits: 177
Oil Prices and Lodging Risk Written by Super User Hits: 162
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms Written by Super User Hits: 181
Inaccuracy of the “Naïve Table Mix” Calculations Written by Super User Hits: 157
Consumers’ Responses to Table Spacing in Restaurants Written by Super User Hits: 133
Using Service Blueprinting to Analyze Restaurant Service Efficiency Written by Super User Hits: 240
Binomial Real Option Pricing for Restaurant Menu Analysis Written by Super User Hits: 203
A Taxonomy for Resorts Written by Super User Hits: 239
Stock Performance of Firms Acquiring Listed and Unlisted Lodging Assets Written by Super User Hits: 166
Hotel Guests’ Preferences for Green Guest Room Attributes Written by Super User Hits: 449
Crisis Planning and Preparedness in the United States Tourism Industry Written by Super User Hits: 177
The Influence of Guest Perceptions of Service Fairness on Lodging Loyalty in China Written by Super User Hits: 194
The Effects of Tourism on Economic Growth in Hong Kong Written by Super User Hits: 161
Estimating Cost Efficiency and the Technology Gap Ratio Using the Metafrontier Approach for Taiwanese International Tourist Hotels Written by Super User Hits: 166
Performance Measurement in a Small Taiwanese Hotel Chain Written by Super User Hits: 117
A Look at Comp Sets: A Historical Perspective That Shapes Today’s Way of Thinking Written by Super User Hits: 143
Opportunism in Brand Partnerships: Effects of Coercion and Relationship Norms Written by Super User Hits: 136
Travel Planning: Searching for and Booking Hotels on the Internet Written by Super User Hits: 152
Travel Planning: Searching for and Booking Hotels on the Internet Written by Super User Hits: 187
Effects of Gender and Expertise on Consumers’ Motivation to Read Online Hotel Reviews Written by Super User Hits: 172
Profiting through Teamwork: The Role of the Revenue Management and Sales Functions in Group Revenue Management Written by Super User Hits: 171
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications Written by Super User Hits: 210
Dimensions of Brand Equity in the Chain Restaurant Industry Written by Super User Hits: 149
A Look at the Relationship between Service Failures, Guest Satisfaction, and Repeat-Patronage Intentions of Casual Dining Guests Written by Super User Hits: 157
The Effects of Perceptual and Conceptual Training on Novice Wine Drinkers’ Development Written by Super User Hits: 129
Positive Emotions: The Connection between Customer Quality Evaluations and Loyalty Written by Super User Hits: 143
Earnings Management in the Spanish Hotel Industry Written by Super User Hits: 136
Environmental Perception, Management, and Competitive Opportunity in Spanish Hotels Written by Super User Hits: 342
How Fast Do New Hotels Ramp Up Performance? Written by Super User Hits: 436
Hotel Guests’ Responses to Service Recovery : How Loyalty Influences Guest Behavior Written by Super User Hits: 274
Innovativeness and Profitability : An Empirical Investigation in the Norwegian Hotel Industry Written by Super User Hits: 292
Rate Fences in Hotel Revenue Management and Their Applications to Chinese Leisure Travelers : A Fractional Factorial Design Approach Written by Super User Hits: 166
An Analysis of Consumers’ Reactions to Travel Websites’ Discrimination by Computer Platform Written by Super User Hits: 163
A Cruise Line Dynamic Overbooking Model with Multiple Cabin Types from the View of Real Options Written by Super User Hits: 185
Special Issue on Sustainable and Eco-innovative Practices in Hospitality and Tourism Written by Super User Hits: 134
Sustaining Utility Cost Controls Written by Super User Hits: 151
The Power of Meaningful Work : How Awareness of CSR Initiatives Fosters Task Significance and Positive Work Outcomes in Service Employees Written by Super User Hits: 211
The Link between Firm Financial Performance and Investment in Sustainability Initiatives Written by Super User Hits: 112
How Does Respect for the Environment Affect Final Prices in the Hospitality Sector? A Hedonic Pricing Approach Written by Super User Hits: 159
The Impact of Environmental Certification on Hotel Guest Ratings Written by Super User Hits: 176
Effective Communication Strategies for Hotel Guests’ Green Behavior Written by Super User Hits: 206
The Effects of Message Framing and Source Credibility on Green Messages in Hotels Written by Super User Hits: 399
Customer Involvement in Sustainable Supply Chain Management : A Research Framework and Implications in Tourism Written by Super User Hits: 239
Eco-friendly Attitudes, Barriers to Participation, and Differences in Behavior at Green Hotels Written by Super User Hits: 254
Tapping Mindfulness to Shape Hotel Guests’ Sustainable Behavior Written by Super User Hits: 155
The Efficacy of Sustainability Values in Predicting Travelers’ Choices for Sustainable Hospitality Businesses Written by Super User Hits: 175
A Comparison of the Influence of Purchaser Attitudes and Product Attributes on Organic Wine Preferences Written by Super User Hits: 198
Rethinking a Glass Ceiling in the Hospitality Industry Written by Super User Hits: 381
The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality Written by Super User Hits: 181
Individual Preference and Bargaining Behavior in Families’ Buying Decisions of Restaurant Service Written by Super User Hits: 160
The Relationship between Perceived Health, Health Attitude, and Healthy Offerings for Seniors at Family Restaurants Written by Super User Hits: 151
Online Customer Reviews of Hotels: As Participation Increases, Better Evaluation Is Obtained Written by Super User Hits: 249
Website Evaluation of the Top 100 Hotels Using Advanced Content Analysis and eMICA Model Written by Super User Hits: 223
Determinants of Satisfaction with Holidays and Hospitality in Rural Tourism in Spain: The Moderating Effect of Tourists’ Previous Experience Written by Super User Hits: 159
Modeling OCB for Hotels: Don’t Forget the Customers Written by Super User Hits: 182
A Portfolio Approach in Lodging Firms’ Investment Behavior: Examining Investment–Disinvestment Interdependency Written by Super User Hits: 139
Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry Written by Super User Hits: 325
Strategies for the Implementation of Service Innovations Written by Super User Hits: 141
Scripting Employees An Exploratory Analysis of Customer Perceptions Written by Super User Hits: 189
The Relationship among Corporate Culture, Strategic Orientation, and Financial Performance Written by Super User Hits: 199
Hospitality and Travel The Nature and Implications of User-Generated Content Written by Super User Hits: 255
Exploring Resource Efficiency Benchmarks for Environmental Sustainability in Hotels Written by Super User Hits: 144
Does Environmental Certification Help the Economic Performance of Hotels? Evidence from the Spanish Hotel Industry Written by Super User Hits: 179
Categorizing the Spanish Accommodation Sector Does Firm Size Influence Economic Profitability? Written by Super User Hits: 128
Racially Discriminatory Service in Full-Service Restaurants The Problem, Cause, and Potential Solutions Written by Super User Hits: 110
Black–White Differences in Tipping The Moderating Effects of Socioeconomic Status Written by Super User Hits: 119
The Effect of Perceived Control on Consumer Responses to Service Encounter Pace A Revenue Management Perspective Written by Super User Hits: 145
The Terrorist Attacks of 9/11 and the Financial Crisis of 2008 The Impact of External Shocks on U.S. Hotel Performance Written by Super User Hits: 152
Evolution of Hotel Asset Management The Historical Context and Current Profile of the Profession Written by Super User Hits: 425
The Monetary Policy Risks of Hospitality Stocks Written by Super User Hits: 159
The Legal Strategy of the Cruise Line Industry An Effective Use of Terms and Conditions to Manage Disputes Written by Super User Hits: 140
Cities versus Online Travel Companies Liability for Room Occupancy Taxes Written by Super User Hits: 140
A Systematic Review, Analysis, and Evaluation of Research Articles in the Cornell Hospitality Quarterly Written by Super User Hits: 220
Key Factors Driving Customers’ Word-of-Mouth Intentions in Full-Service Restaurants The Moderating Role of Switching Costs Written by Super User Hits: 254
Let’s See What They Have . . . What Consumers Look For in a Restaurant Wine List Written by Super User Hits: 180