Title Author Hits
Challenging Times Lead to More Challenging Times Written by Super User Hits: 254
2010-The Guest Checks In; 2011-Will the Guest Pay More? Written by Super User Hits: 200
What Matters Most? The Perceived Importance of Ability and Personality for Hiring Decisions Written by Super User Hits: 227
The Effect of Learning-Based Distinctive Competencies on Firm Performance: A Study of Spanish Hospitality Firms Written by Super User Hits: 304
Internal Relationship Marketing: Korean Casino Employees’ Job Satisfaction and Organizational Commitment Written by Super User Hits: 219
Employee Creativity and Motivation in the Chinese Context: The Moderating Role of Organizational Culture Written by Super User Hits: 515
Pouring Israel into a Starbucks Cup Written by Super User Hits: 385
Factors Encouraging Innovation in Spanish Hospitality Firms Written by Super User Hits: 177
Critical Success Factors for Small Hotel Businesses in Turkey: An Exploratory Study Written by Super User Hits: 593
Impact of Terrorism on Hospitality Stocks and the Role of Investor Sentiment Written by Super User Hits: 292
Hotel Occupancy: Is the Three-Year Stabilization Assumption Justified? Written by Super User Hits: 296
Selling Rooms: Hotels vs. Third-Party Websites Written by Super User Hits: 421
Internet Hotel Reservations: Recent Changes and Trends in the Enforcement of Click Wrap and Browse Wrap “Terms and Conditions/Terms of Use” Written by Super User Hits: 213
Search Engine Marketing: Transforming Search Engines into Hotel Distribution Channels Written by Super User Hits: 437
Estimating Untracked Gaming Volumes by Hotel Occupancy Segment Written by Super User Hits: 262
Global Lodging Trends Have Unique Regional Flairs Written by Super User Hits: 237
Oil Prices and Lodging Risk Written by Super User Hits: 247
Estimating Cashflow-at-Risk (CFaR): A Comparables Approach for Restaurant Firms Written by Super User Hits: 288
Inaccuracy of the “Naïve Table Mix” Calculations Written by Super User Hits: 217
Consumers’ Responses to Table Spacing in Restaurants Written by Super User Hits: 221
Using Service Blueprinting to Analyze Restaurant Service Efficiency Written by Super User Hits: 308
Binomial Real Option Pricing for Restaurant Menu Analysis Written by Super User Hits: 301
A Taxonomy for Resorts Written by Super User Hits: 405
Stock Performance of Firms Acquiring Listed and Unlisted Lodging Assets Written by Super User Hits: 264
Hotel Guests’ Preferences for Green Guest Room Attributes Written by Super User Hits: 561
Crisis Planning and Preparedness in the United States Tourism Industry Written by Super User Hits: 281
The Influence of Guest Perceptions of Service Fairness on Lodging Loyalty in China Written by Super User Hits: 273
The Effects of Tourism on Economic Growth in Hong Kong Written by Super User Hits: 237
Estimating Cost Efficiency and the Technology Gap Ratio Using the Metafrontier Approach for Taiwanese International Tourist Hotels Written by Super User Hits: 235
Performance Measurement in a Small Taiwanese Hotel Chain Written by Super User Hits: 169
A Look at Comp Sets: A Historical Perspective That Shapes Today’s Way of Thinking Written by Super User Hits: 216
Opportunism in Brand Partnerships: Effects of Coercion and Relationship Norms Written by Super User Hits: 232
Travel Planning: Searching for and Booking Hotels on the Internet Written by Super User Hits: 214
Travel Planning: Searching for and Booking Hotels on the Internet Written by Super User Hits: 249
Effects of Gender and Expertise on Consumers’ Motivation to Read Online Hotel Reviews Written by Super User Hits: 279
Profiting through Teamwork: The Role of the Revenue Management and Sales Functions in Group Revenue Management Written by Super User Hits: 247
Hospitality Managers’ Price-Ending Beliefs: A Survey and Applications Written by Super User Hits: 297
Dimensions of Brand Equity in the Chain Restaurant Industry Written by Super User Hits: 266
A Look at the Relationship between Service Failures, Guest Satisfaction, and Repeat-Patronage Intentions of Casual Dining Guests Written by Super User Hits: 239
The Effects of Perceptual and Conceptual Training on Novice Wine Drinkers’ Development Written by Super User Hits: 182
Positive Emotions: The Connection between Customer Quality Evaluations and Loyalty Written by Super User Hits: 221
Earnings Management in the Spanish Hotel Industry Written by Super User Hits: 223
Environmental Perception, Management, and Competitive Opportunity in Spanish Hotels Written by Super User Hits: 429
How Fast Do New Hotels Ramp Up Performance? Written by Super User Hits: 521
Hotel Guests’ Responses to Service Recovery : How Loyalty Influences Guest Behavior Written by Super User Hits: 374
Innovativeness and Profitability : An Empirical Investigation in the Norwegian Hotel Industry Written by Super User Hits: 422
Rate Fences in Hotel Revenue Management and Their Applications to Chinese Leisure Travelers : A Fractional Factorial Design Approach Written by Super User Hits: 233
An Analysis of Consumers’ Reactions to Travel Websites’ Discrimination by Computer Platform Written by Super User Hits: 240
A Cruise Line Dynamic Overbooking Model with Multiple Cabin Types from the View of Real Options Written by Super User Hits: 300
Special Issue on Sustainable and Eco-innovative Practices in Hospitality and Tourism Written by Super User Hits: 292
Sustaining Utility Cost Controls Written by Super User Hits: 214
The Power of Meaningful Work : How Awareness of CSR Initiatives Fosters Task Significance and Positive Work Outcomes in Service Employees Written by Super User Hits: 279
The Link between Firm Financial Performance and Investment in Sustainability Initiatives Written by Super User Hits: 194
How Does Respect for the Environment Affect Final Prices in the Hospitality Sector? A Hedonic Pricing Approach Written by Super User Hits: 228
The Impact of Environmental Certification on Hotel Guest Ratings Written by Super User Hits: 269
Effective Communication Strategies for Hotel Guests’ Green Behavior Written by Super User Hits: 322
The Effects of Message Framing and Source Credibility on Green Messages in Hotels Written by Super User Hits: 572
Customer Involvement in Sustainable Supply Chain Management : A Research Framework and Implications in Tourism Written by Super User Hits: 370
Eco-friendly Attitudes, Barriers to Participation, and Differences in Behavior at Green Hotels Written by Super User Hits: 373
Tapping Mindfulness to Shape Hotel Guests’ Sustainable Behavior Written by Super User Hits: 217
The Efficacy of Sustainability Values in Predicting Travelers’ Choices for Sustainable Hospitality Businesses Written by Super User Hits: 266
A Comparison of the Influence of Purchaser Attitudes and Product Attributes on Organic Wine Preferences Written by Super User Hits: 320
Rethinking a Glass Ceiling in the Hospitality Industry Written by Super User Hits: 485
The Emergence of Hybrid Online Distribution Channels in Travel, Tourism and Hospitality Written by Super User Hits: 282
Individual Preference and Bargaining Behavior in Families’ Buying Decisions of Restaurant Service Written by Super User Hits: 248
The Relationship between Perceived Health, Health Attitude, and Healthy Offerings for Seniors at Family Restaurants Written by Super User Hits: 238
Online Customer Reviews of Hotels: As Participation Increases, Better Evaluation Is Obtained Written by Super User Hits: 340
Website Evaluation of the Top 100 Hotels Using Advanced Content Analysis and eMICA Model Written by Super User Hits: 277
Determinants of Satisfaction with Holidays and Hospitality in Rural Tourism in Spain: The Moderating Effect of Tourists’ Previous Experience Written by Super User Hits: 222
Modeling OCB for Hotels: Don’t Forget the Customers Written by Super User Hits: 283
A Portfolio Approach in Lodging Firms’ Investment Behavior: Examining Investment–Disinvestment Interdependency Written by Super User Hits: 250
Customer Preferences for Online, Social Media, and Mobile Innovations in the Hospitality Industry Written by Super User Hits: 406
Strategies for the Implementation of Service Innovations Written by Super User Hits: 203
Scripting Employees An Exploratory Analysis of Customer Perceptions Written by Super User Hits: 269
The Relationship among Corporate Culture, Strategic Orientation, and Financial Performance Written by Super User Hits: 302
Hospitality and Travel The Nature and Implications of User-Generated Content Written by Super User Hits: 359
Exploring Resource Efficiency Benchmarks for Environmental Sustainability in Hotels Written by Super User Hits: 238
Does Environmental Certification Help the Economic Performance of Hotels? Evidence from the Spanish Hotel Industry Written by Super User Hits: 266
Categorizing the Spanish Accommodation Sector Does Firm Size Influence Economic Profitability? Written by Super User Hits: 207
Racially Discriminatory Service in Full-Service Restaurants The Problem, Cause, and Potential Solutions Written by Super User Hits: 172
Black–White Differences in Tipping The Moderating Effects of Socioeconomic Status Written by Super User Hits: 187
The Effect of Perceived Control on Consumer Responses to Service Encounter Pace A Revenue Management Perspective Written by Super User Hits: 205
The Terrorist Attacks of 9/11 and the Financial Crisis of 2008 The Impact of External Shocks on U.S. Hotel Performance Written by Super User Hits: 240
Evolution of Hotel Asset Management The Historical Context and Current Profile of the Profession Written by Super User Hits: 512
The Monetary Policy Risks of Hospitality Stocks Written by Super User Hits: 240
The Legal Strategy of the Cruise Line Industry An Effective Use of Terms and Conditions to Manage Disputes Written by Super User Hits: 200
Cities versus Online Travel Companies Liability for Room Occupancy Taxes Written by Super User Hits: 211
A Systematic Review, Analysis, and Evaluation of Research Articles in the Cornell Hospitality Quarterly Written by Super User Hits: 338
Key Factors Driving Customers’ Word-of-Mouth Intentions in Full-Service Restaurants The Moderating Role of Switching Costs Written by Super User Hits: 311
Let’s See What They Have . . . What Consumers Look For in a Restaurant Wine List Written by Super User Hits: 237
Applying Modern Robotics Technologies to Demand Prediction and Production Management in the Quick-Service Restaurant Sector Written by Super User Hits: 337
Estimating the Impact of Free-Play Coupon Value on Players’ Slot Gaming Volumes Written by Super User Hits: 205
A Revenue Management Model for Casino Table Games Written by Super User Hits: 204
The Effectiveness of Environmental Advertising in the Hotel Industry Written by Super User Hits: 251
Premium or Discount in Hotel Room Rates? The Dual Effects of a Central Downtown Location Written by Super User Hits: 216
Motivational Effects of Empowerment on Employees’ Organizational Commitment A Mediating Role of Management Trustworthiness Written by Super User Hits: 189
Human Capital and Labor Productivity A Study for the Hotel Industry Written by Super User Hits: 277
The Diversity-Validity Dilemma Implications from the Ricci v. DeStefano U.S. Supreme Court Case Written by Super User Hits: 114
People with Disabilities Employers’ Perspectives on Recruitment Practices, Strategies, and Challenges in Leisure and Hospitality Written by Super User Hits: 159
Shaping Environments Conductive to Creativity The Role of Intrinsic Motivation Written by Super User Hits: 865