Title Author Hits
Industry Trends: Fascinating Rhythms in the Career Paths of Hospitality Executives Written by Super User Hits: 279
Progress and Development of Information Technology in the Hospitality Industry: Evidence from Cornell Hospitality Quarterly Written by Super User Hits: 316
Evaluation of Hotel Information Technologies and EDI Adoption: The Perspective of Hotel IT Managers in Hong Kong Written by Super User Hits: 217
Predicting Browsers and Purchasers of Hotel Websites: A Weight-of-Evidence Grouping Approach Written by Super User Hits: 322
An Analysis of One-Star Online Reviews and Responses in the Washington, D.C., Lodging Market Written by Super User Hits: 498
Responding to Online Reviews: Problem Solving and Engagement in Hotels Written by Super User Hits: 404
The Complex Matter of Online Hotel Choice Written by Super User Hits: 249
Spreading Social Media Messages on Facebook: An Analysis of Restaurant Business-to-Consumer Communications Written by Super User Hits: 546
An Examination of the Relationship between Online Travel Agents and Hotels: A Case Study of Choice Hotels International and Expedia.com Written by Super User Hits: 656
Presumed Incapable: Exploring the Validity of Negative Judgments about Persons with Disabilities and Their Employability in Hotel Operations Written by Super User Hits: 316
Best Practices in Diversity Management in Customer Service Organizations An Investigation of Top Companies Cited by Diversity Inc. Written by Super User Hits: 579
Empowerment, Organizational Commitment, and Voice Behavior in the Hospitality Industry: Evidence from a Multinational Sample Written by Super User Hits: 205
Investigating Work–Family Balance, Job Anxiety, and Turnover Intentions As Predictors of Health Care and Senior Services Customer-Contact Employee Voluntary Turnover Written by Super User Hits: 159
Got Support? The Impact of Supportive Work Practices on the Perceptions, Motivation, and Behavior of Customer-Contact Employees Written by Super User Hits: 388
The Effects of Group Conflict and Work Stress on Employee Performance Written by Super User Hits: 463
The Motivational Effects of Pay Fairness: A Longitudinal Study in Chinese Star-Level Hotels Written by Super User Hits: 167
Team Creative Performance: The Roles of Empowering Leadership, Creative-Related Motivation, and Task Interdependence Written by Super User Hits: 325
The Domestic Development Experience of a Hotel Firm with Chinese Characteristics: The Case of Jin Jiang Written by Super User Hits: 175