Expectation Confirmation in Technology Use

Material TypeArticleLanguageEnglish
TitleExpectation Confirmation in Technology Use Author(S)Susan A Brown (Author)
Abstract  We propose a model to study expectation confirmation in information systems. The proposed model is based on the assimilation-contrast model and prospect theory, and suggests that both are needed to account for the magnitude and direction of the deviations between experiences and expectations. Using the technology acceptance model's (TAM) primary construct—namely ...Paginationp474 - 487
SubjectManagementDescriptorsInformation technology Computers
Journal TitleInformation Systems Research  
Permanent Linksclick here