Advancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey

Material TypeArticleLanguageEnglish
TitleAdvancing Public Trust Relationships in Electronic Government: The Singapore E-Filing Journey Author(S)Eric T. K Lim (Author)
Abstract  E-governments have become an increasingly integral part of the virtual economic landscape. However, e-government systems have been plagued by an unsatisfactory, or even a decreasing, level of trust among citizen users. The political exclusivity and longstanding bureaucracy of governmental institutions have amplified the level of difficulty in gaining citizens' acceptance of e-government systems ...Paginationp1110-1130
SubjectManagementDescriptorsInformation technology Computers
Journal TitleInformation Systems Research  
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