Recovery at Work: Understanding the Restorative Side of “Depleting” Client Interactions

Material TypeArticleLanguageEnglish
TitleRecovery at Work: Understanding the Restorative Side of “Depleting” Client Interactions Author(S)Jacoba M Lilius (Author)
Abstract  Research on burnout has considered client interactions solely as depleting, with work recovery possible only while employees are off the job. Drawing on an episodic perspective of work, I argue that there is unaccounted for variability in the nature of a caregiver's client interactions such that some are actually restorative rather than depleting ...Paginationp:569-588
SubjectManagementDescriptorsManagement
Journal TitleThe Academy of Management Review  
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