The Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales

Material TypeArticleLanguageEnglish
TitleThe Power of Simplicity: Processing Fluency and the Effects of Olfactory Cues on Retail Sales Author(S)Andreas Herrmann (Author)
Abstract  Although ambient scents within retail stores have been shown to influence shoppers, real-world demonstrations of scent effects are infrequent and existing theoretical explanation for observed effects is limited. The current research addresses these open questions through the theoretical lens of processing fluency. In support of a processing fluency explanation, results across four studies show the complexity of a scent to impact consumer responses to olfactory cues ...Paginationp 30-43
SubjectCommerceDescriptorsRetail trade
Journal TitleJournal of Retailing  
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