Shifting practices and emerging patterns: Telephone service encounters in Shanghai

Material TypeArticleLanguageEnglish
TitleShifting practices and emerging patterns: Telephone service encounters in Shanghai Author(S)Hao Sun (Author)
Abstract  This study explores the dynamic nature of language in context, utilizing two sets of comparable Chinese discourse data of telephone service encounters collected in the same community a decade apart. It describes and characterizes current business practices and identifies shifts in discursive practices in light of the patterns observed in the past. Observed changes include constitutive components of the global structure ...Paginationp417-448
SubjectSociologyDescriptorsSociolinguistics
Journal TitleLanguage in Society  
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